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SHIPPING INFORMATION & POLICIES
Thank you for visiting and shopping at Riverton Music. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
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Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Shipment method |
Estimated delivery time |
Shipment cost |
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UPS Standard |
3-5 business days |
Standard Rates Apply |
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USPS Standard |
3-5 business days |
Standard Rates Apply |
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Riverton Music ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
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In order to better
protect our customers, Riverton Music will verify a purchase with the Credit Card that was
used to purchase your products before shipping to a PO Box or APO/FPO and DPO address. |
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Riverton Music is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Riverton Music is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.